Privacy Policy
Effective Date: September 25, 2025
Last Updated: September 25, 2025
DinkTap® (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our websites, mobile applications, and services (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
• Personal Information
    • Name, phone number, email address, profile photo, location preferences.
    • Login credentials (phone/OTP-based authentication).
• Usage Data
    • App interactions, match history, chat activity, preferences, leaderboard activity.
    • Device information (model, OS, unique identifiers).
• Location Information
    • We collect your device’s approximate or precise geolocation (with your permission).
    • This is used to help you discover nearby players, allow nearby players to discover you, and suggest relevant facilities.
• Payment Information
    • When you purchase memberships or reserve courts, we process payments through third-party providers (we do not store full payment card details).
• Communications
    • Messages and content shared with other users through our chat features.
    • Support requests and correspondence.
2. How We Use Your Information
We use the collected information to:
• Provide and improve our Services.
• Use geolocation to show nearby players, match you with others, and display relevant facilities or events.
• Enable messaging and social interactions.
• Process transactions, memberships, and reservations.
• Send notifications about matches, updates, and promotions (you can opt out).
• Ensure safety, prevent fraud, and comply with legal obligations.
3. How We Share Information
We may share your information with:
• Service Providers: Payment processors, hosting providers, analytics, and customer support tools.
• Other Users: Your profile details (name, rating, availability, and play history) are visible to other users when you interact with them.
• Legal Requirements: If required by law, regulation, or legal process.
• Business Transfers: In case of a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
4. Data Retention
We retain your data as long as necessary to provide the Services, resolve disputes, and comply with legal obligations. You may request deletion of your account and associated data at any time.
5. Your Rights
Depending on your location (e.g., GDPR, CCPA), you may have the right to:
• Access the data we hold about you.
• Request correction or deletion of your data.
• Restrict or object to processing.
• Receive a copy of your data in portable format.
• Opt out of marketing communications.
To exercise your rights, contact us at: support@dinktap.com.
6. Security
We use industry-standard measures (encryption, secure storage, access controls) to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.
7. Children’s Privacy
Our Services are not directed to children under 13 (or under 16 in the EU). We do not knowingly collect data from children. If we become aware, we will delete it promptly.
8. International Data Transfers
Your information may be processed in countries outside your own. Where required, we implement safeguards consistent with applicable laws (e.g., Standard Contractual Clauses under GDPR).
9. Affliates Disclosure
We do not sell your personal information to third parties.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
DinkTap®
Email: support@dinktap.com